Privacy Policy
Last Updated: October 26, 2023
1. Introduction
Welcome to Calaman ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].
This Privacy Policy governs the privacy policies and practices of our Website, located at calaman.com.au. It describes how we collect, use, share, and protect information obtained from visitors to our Website and users of our services. By using our Website, you consent to the data practices described in this policy. This policy is intended to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information we collect from other sources. This information allows us to provide you with a better experience and to improve our services.
2.1. Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the Website (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following: Name and Contact Data (such as email address, phone number, and mailing address), Credentials (such as passwords, password hints, and similar security information used for authentication and account access), and Payment Data (such as payment instrument number like a credit card number, and the security code associated with your payment instrument).
2.2. Information Automatically Collected
When you visit, use, or navigate our Website, we may automatically collect certain information. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
3. How We Use Your Information
We use the information we collect or receive:
- To provide and manage our services: We use your information to operate our Website, deliver the services you request, process transactions, and manage your account.
- To improve our services: We analyze usage data to understand how our services are being used and to make improvements. This includes personalizing content and features.
- To communicate with you: We may use your information to send you updates, security alerts, support messages, and administrative information. We may also send you marketing communications if you have opted in.
- For security and fraud prevention: We use information to protect our users, our services, and our rights, and to detect and prevent fraud, abuse, or other harmful activities.
- To comply with legal obligations: We may use your information as necessary to comply with applicable laws and regulations, legal processes, or governmental requests.
- For business purposes: Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties only in the ways that are described in this privacy policy:
- With your consent: We may share your information with third parties when we have your explicit consent to do so.
- Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These may include the right to:
- Access: Request access to your personal information.
- Correction: Request correction of the personal information that we hold about you.
- Deletion: Request deletion of your personal information.
- Object to processing: Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
- Restrict processing: Request the restriction of processing of your personal information.
- Data portability: Request the transfer of your personal information to another party.
- Withdraw consent: Withdraw consent at any time where we are relying on consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws. You may also have the right to lodge a complaint with a data protection authority.
8. Third-Party Links
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This is particularly relevant for businesses engaging in digital transformation which may involve integrating various third-party tools and platforms.
9. Children's Privacy
Our services are not directed to individuals under the age of 16 (or other age as required by local law), and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe that we might have any information from or about a child, please contact us.
10. Changes to This Privacy Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this notice, you may email us at [email protected] or by post to:
Calaman
Attn: Privacy Officer
123 Innovation Drive
Sydney, NSW 2000, Australia
We are committed to resolving any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your personal data, please contact us. We will reply to your complaint as soon as we can.